Privacy policy
Last Updated: October 20, 2026
American Negotiation Institute, LLC (“ANI,” “we,” “us,” or “our”) operates Elevate Academy at https://elevateacademy.learnworlds.com/ (the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide: name, email address, account login details, billing information, profile details, messages you send us, survey and assessment responses, and anything you submit to Ask Kwame AI or other tools.
Information collected automatically: IP address, device and browser type, pages viewed, course progress and completion, login times, and similar usage data collected through cookies and comparable technologies.
Payment information: Payments are handled by third-party payment processors. We do not store full credit card numbers.
2. How We Use Information
We use information to:
- create and manage your account;
- process purchases, subscriptions, and payment plans;
- deliver courses, live sessions, certificates, and AI tools;
- send transactional messages such as receipts, access details, and renewal notices;
- send marketing emails, which you can unsubscribe from at any time;
- respond to support requests;
- improve our content and Services;
- detect and prevent fraud, abuse, and chargeback misuse;
- comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Information
We do not sell your personal information. We share it only:
- with service providers that help us operate the Services, including LearnWorlds (platform hosting), Delphi.ai (Ask Kwame AI), payment processors, email providers, video hosting, and analytics providers;
- when required by law, subpoena, or legal process;
- to protect the rights, safety, and property of ANI, our users, or others;
- in connection with a merger, acquisition, or sale of assets.
4. Ask Kwame AI
Information you enter into Ask Kwame AI is processed by Delphi.ai to generate responses and is subject to Delphi.ai’s privacy practices. Do not enter sensitive personal information or confidential information about others.
5. Cookies and Similar Technologies
We and our service providers use cookies and similar technologies on the Services. These fall into three categories:
Essential cookies keep you logged in, maintain your session, process purchases, and keep the Services secure. The Services cannot function without them.
Analytics cookies help us understand how visitors use the Services, such as which pages are viewed and how courses are completed, so we can improve them.
Marketing cookies help us measure the effectiveness of our advertising and show relevant ads on other platforms.
Where required by law, we ask for your consent before placing analytics or marketing cookies, and you can change your choice at any time through the cookie settings on the Services. You can also block or delete cookies through your browser settings, though some features may not work without essential cookies.
6. Data Retention
We keep your information for as long as your account is active and as needed to provide the Services, maintain business and tax records, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
You may update your account information at any time in your account settings. You may unsubscribe from marketing emails using the link in any email.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, email support@americannegotiationinstitute.com. We will verify your identity before responding and will not discriminate against you for exercising your rights.
9. International Users
The Services are operated from the United States. If you access them from outside the U.S., your information will be transferred to and processed in the United States.
10. Children’s Privacy
The Services are not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy by posting the revised version with a new “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance.
12. Contact
American Negotiation Institute, LLC
support@americannegotiationinstitute.com
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